All orders are process and shipped out within 1 week of purchase. By default we use FedEx ground. If you desire to expedite your shipment, please make a note in your purchase, we can ship overnight for an additional cost.
You may return your unit with original sales receipt to your place of purchase, if it is unused and is in its original packaging within 90 days of purchase. We reserve the right to accept or deny any return based on product misuse, neglect, or damage due to accidents or natural disaster beyond our control. If the product arrives damaged in shipment please contact our customer support department.
Please carefully read the instruction page for proper use of this product to prevent damage to the unit. Damage due to user neglect is expressly not covered by this warranty. Our warranty covers manufacture flaws only.
Elements – Up to 30 days from original purchase date
Battery Pack – Up to 1 year from original purchase date
Whip – Up to 90 days from original purchase date
Glass – Only will be replace if DOA
Charger – Only will be replace if DOA
Customer will cover shipping cost, replacement pieces are free of charge.